Ordering & Payment FAQ

Ordering & Payment FAQ

Do you accept finance?

If finance is available on specific products, it will be shown at checkout or on the product page. If finance isn’t displayed, it isn’t currently offered on that item.

Which payment methods do you accept?

We only display payment methods that are active on our checkout. Accepted methods are shown at checkout before you pay.

Can I reserve a product?

If a product shows as available for order, you can place the order to reserve stock allocation (where applicable). For special order items, lead times will be confirmed in writing.

Will I receive confirmation and documentation?

Yes. You’ll receive an order confirmation email and any relevant delivery/pre-delivery requirements for your product category.

Can I change my order after placing it?

Contact us as soon as possible. Changes may be possible before the order is dispatched or scheduled for delivery.